Back in Sept of 2010 I blogged about my new electric service with First Choice Power. A pay as you go service. Well after almost one year of service I couldn't be happier!
This week I requested a pay history for the month of June. After reviewing that summary I found a few discrepancies so I emailed my contact person and she had someone call me to help me figure this out.
Well, after much discussion, we found that there was a glitch that caused my payments on some occassions to double (catching this helps them correct a problem that could have otherwise gone unnoticed).
For the month of June 2011, a month that my AC never turned off during the day, never cooled my house below 80, I paid a whopping $270! BUT I never saw it because I made a total of 7 installments throughout the month of June.
I love this prepaid thing!
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2 comments:
Thank you, Belinda, for being a valued customer.
We are happy to have you as a prepaid customer. Thanks for sharing the program benefits with your friends and family.
If you need anything else, you know how to reach me.
Best,
Catherine
Thanks for taking the time to share your experience! We're glad you've found the pre-paid plan to be a good match.
Adam
First Choice Power Blogger
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