What to do?

Ok I have completed three years at this current insurance agency. I love my job.....BUT what do you do when you boss starts choosing and picking who he will help and not help. Especially seeing as you want to service everyone single person that calls, comes into the office. Regardless if they are currently our clients or not. Each person is a potential client when they call our office, even if it's for a claim regarding an accident with one of our insureds.

Also, what do you do when, you have told you superior over and over and over, the internet line and fax line somehow are crossed now. That means if I'm in the middle of an application for an insured online and the fax goes off....guess what? My whole window closes and my app and info are lost, gone disappeared forever! I have to sit here, sometimes with client in office (pls be patient) and re-enter the whole freaking thing AGAIN!

Maybe it's time I find an agency that gives a crap about everything and not just what they want to care about. yeah good luck in that search!

WOO WOO WOO WOO!!!!!!!!!

OMGatos!!!! Ok let me calm down a bit. Let's start with how my day started 1st. Yesterday was a pretty ordinary day, here at work in the office and around 3:30pm rec'd a call from accounting for a homeowner policy stating that the policy (new business) had lapse for non-payment. WHAT!?!?! Ok so I research and find that my boss, also the accounting dept in our office, had failed to send the check for the premium that we rec'd in full from the insured. Ok I get like extremely upset. Why you ask? Well, because my boss stays on me to sell, sell, sell and when I do she messes up the whole damn thing by letting it cancel due to non-payment because she can't seem to get these checks out in a timely fashion and all my work has just gone down the drain which means I have to do double work to get the policy either reinstated or rewritten. Also, if the insured were to have a claim that's on our E&O policy which hey if my boss wants that on her then let her but I try so hard to protect our liability and then for them to just go and mess it up? NOT!!

So I'm actually crying over this issue when my co-worker comes in to see why I'm upset and I explain and this is not the first time that we both have gone thru this. So she tells me to calm down and take a break. Ok by 4:30pm I'm good. Today Al came to pick me up at work and as he was leaving his apartment, his car died on him, so he got it started and headed back to his apt and got his truck. Come to find out it was the battery.........dead as a door nail.

Ok so finally he gets here at about 5:45pm, told him I needed to go pick up a mattress in Mesquite from a guy off CL but when I called the guy he said he wouldn't be there for another hour or so, so we headed to drop off Vica and bf Michelle to AMC movies and we headed to bingo. No luck whatsoever! We were set plenty of times but no BINGO. Ok so we leave and called the mattress guy, says come on over. Had to stop and get change. Decided to buy lottery ticket.....Pinball Wizard $7 ticket.

Ok here is where it happens.........my day/night just got so much better! I scratched off the very bottom and found my number matched and then found the prize to be $100! Next number matched also and another $100! Ok so by now I'm standing there at the cashier in 7-11 waiting on my change and I'm looking at AL and I think I'm going to pass out. So then before I sratch anything else I turn the ticket around. Lo and behold.......the prizes for this ticket are 7, 10, 11, 17, 20, 27, 49, 70, 77, 100, 157, 577...etc. So just by seeing that I have already won $200 I knew that I actually had a ticket that had a prize of $577 seeing as there is no prize from 100 to 577. I gave a the cashier $20 for giving me a winning ticket. Headed to the truck and OMGATOS!!!! I WON $577!!!!!!

So we did some late night shopping, finally got my comforter I wanted and I bought Al his battery =) and Vica a few things.

My day was dark but my night shined!

Hell @ 104..............it's cooler outside

Ok coming into our office building I felt the rush of HOT air. Not a good sign! I stepped into the elevator and again, not a good sign. Up to the 3rd floor, elevator opens and OMG I almost choke it's so freaking HOT! I called maintenance and find out the A/C is completely out and won't be fixed today. WHAT?!?!?!?! Apparently major problem and this was reported Saturday but NO one could come out til today and look at it and then to find out it can't be fixed til tomorrow.

Yep it's Monday alright!

Georgia......Day Three.....Coming Home

Ok so on Saturday of our trip, we celebrated Jane's 17th birthday! We also visited the Tallulah Falls Gorge. It was beautiful! There is a hike completely around with 10 overlooks along the way. There is also a suspension bridge where you have go down 300+ steps and then go back up on the other side 300+ steps. Talk about a workout but it was worth it and never once did I give up.

The trip home was ok, I only had to deal with two drivers and the the second one was woman driver who was just as nice as could be. We arrived an hour late but at least she was nice. Got to the bus station, headed to sister's and then off to work.

I'm so ready for Georgia trip #2 in September!

Update on Gaylord

I went and had breakfast last Wednesday and had a wonderful time. The Gaylord is very nice and the food was good as well. I love some of the structure materials that were used. Being in the Mason industry with Martin for 7 years I've learned to appreciate rock and stone. The way the two combined look on some buildings is just beautiful! Yes the Gaylord has a small western theme to it. The carpet is beautiful and the small river inside is nice.


UPDATE ON HOSPITAL.........in law was released this past Wednesday as well. I did receive a call from the Hospital director apologizing for the events that have taken place between my family and the staff and should I require their services again to make sure to visit the director's office to receive VIP service.